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At the conclusion of this dynamic and interactive workshop, participants will be able to:
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Gain insight into the licensing and accreditation standards for health care institutions and health care providers. |
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Examine various TQM models and their potential adaptations to local circumstances. |
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Understand how standards are developed and utilized in quality improvement efforts.
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Conduct bench marking in the development of strategic initiatives for making organizational improvements.
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Develop knowledge and skills in defining, analyzing, and clarifying problem situations.
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Develop evidenced based decision making knowledge and skills.
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Apply data collection methods including statistical data analysis and display techniques in presenting information to various stakeholders.
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Develop evidenced based decision making knowledge and skills.
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Examine how clinical pathways are structured and applied in quality improvement programs. |
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Develop skills in enhancing teamwork among the various groups involved in meeting quality objectives. |
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Define the resource requirements needed to support TQM systems including personnel, training, equipment and budget. |
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Establish training and development plans for all personnel involved in TQM activities. |
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Develop an action plan to implement a TQM initiative that includes vision, goals, objectives, tasks, schedule, resources, information system, budget, measurable outcomes and methods for evaluation. |
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Dialogue with American colleagues working in similar health professional roles, visit health agencies operating TQM programs and participate in cultural and recreational activities. |